Request by email
hello@softwareengineertechnology.co.ukUse the email on the account. Name the product (InvoiceHelper, Knot, CastMe, or WeView). We will confirm when deletion is complete.
In the app
- Open the product and sign in.
- Go to Settings (or Account).
- Choose Delete account and confirm.
If that control is temporarily unavailable, the email path above still works. We complete email requests within 14 days, usually faster.
What is deleted
Your login, profile, and personal content we hold for that product. Backups fall out of rotation afterwards. We may keep limited records where law or safety requires it (for example a Knot abuse report, or invoice data we must retain for tax if we were the seller — your own client invoices are removed from our systems with the account unless law says otherwise).
WeView organisations
Deleting a member account does not always erase project records your employer owns. Ask an organisation admin, or email us, if you need those records handled.
Apple subscriptions
Deleting the account does not cancel an App Store subscription. Cancel in iOS Settings → your name → Subscriptions.